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Tool sprawl is slowing you down and the next hire shouldn't be a sysadmin. We consolidate onto a managed open-source stack, plug in Junction Ops or Cairn where they fit, and build what's missing.
Junction Ops for orders and labels, Chatwoot for customer support, Mattermost for the team, and a custom integration to their courier. Cairn for the product team once they started using AI coding tools.
Tell us what you run today and we'll say what we'd change, and what we'd leave alone.