Talk to your customers. Sell to them in the same conversation.
Hamraah (ہمراہ) is a business-first messenger for Pakistan. Chat and calls that work on bad networks, a shop page for every approved business, orders and invoices inside the thread, and stickers that sound like the way people here actually talk.
- Phone-number sign-up, no email needed
- End-to-end encrypted chat with offline queues
- Shop page, catalogue, orders and cash-on-delivery receipts
- Urdu and English, Nastaliq where it matters
01 — What it does
Chat that survives bad signal
Messages and media queue on the device and send when the network returns. Receipts, typing indicators and history that follows you to a new phone.
Voice and video calls
Calls that fall back to a relay when a direct path is blocked, and tell you which road the media took.
A shop page for every business
Approved businesses get a shareable link with photos, prices and in-shop search. A visitor lands on your page, not a marketplace.
Orders inside the thread
Customers build a cart per shop and check out into an order you confirm, fulfil or cancel. Order events show up in the same private conversation.
Staff inbox
Add staff to your business. They see customer threads with history, saved replies fill the composer, and an away notice tells customers when you're closed.
Made here, in the language here
Urdu and English UI, Nastaliq type, and sticker packs for the dukaan, the office and the family group. Cash on delivery is a first-class outcome, not an afterthought.
- 1Sign up with your numberEnter a Pakistani phone number and a one-time code. No email, no password.
- 2Apply as a businessAdd your shop name, photos and what you sell. We review and approve applications.
- 3Share your shop linkPrint the QR, post the link. Customers open your page, browse, and message you.
- 4Take orders in chatConfirm orders, send a receipt, and keep the conversation going in one thread.
- Status
- Android app and web app launching September 2026.
- Platforms
- Web, Android, iOS
- Markets
- Pakistan
- Built for
- Shops and small businesses; Sales and support teams; Anyone who does business over chat
- Online payment settlement once a local rail is integrated
- Public shop pages without sign-up
- Returns and disputes
Questions
Is Hamraah end-to-end encrypted?
Messages are end-to-end encrypted. Orders, carts at checkout and receipts are structured records the platform can read so that staff inboxes and earnings summaries work. The app says which is which.
Can I use it outside Pakistan?
Sign-up requires a Pakistani phone number at launch. Once registered, you can use the app from anywhere.
Do customers pay through the app?
At launch, cash on delivery is the only settlement. Online payment will follow once a local payment rail is integrated.
Be first to know when Hamraah launches.
One message when the apps are live. Businesses that sign up early are reviewed first.
Under the hood · Angular PWA · Android (Compose) · NestJS API · PostgreSQL, Redis, MinIO · LiveKit for callsLoading form…
Other products
- SynerBill· Invoicing, point of sale and stock for small business
- Junction Ops· Multi-marketplace order operations
- Cairn· Mission control for humans and AI agents
- SynerMatrix ERP· Full ERP for Pakistan and the GCC
- VidVault· A private library for the videos you learn from
- Aangan· Home cameras now, smart home next
- Matrix Storefront· Online stores for Pakistani merchants
- Nigehban· Family medical records, kept together
- SynerMatrix Hosting OS· Planned: app hosting and managed PostgreSQL